Privacy Policy

Privacy Policy

AST Hampsons LLP is committed to ensuring the privacy of our clients and website visitors is protected. We understand the importance you place on the privacy and security of information which personally identifies you. Whether you are a visitor or a regular user, we take your privacy seriously. This policy explains how we use the information we collect about you.

We ask you for personal data only when it is needed to provide services you have enquired about, or asked us to provide, or to respond to your requests for information. You do not need to provide us with personal data to browse our site.

By using the Site and not advising AST Hampsons to the contrary, you agree to AST Hampsons using the data in the way set out in this Privacy Policy

We make every effort to ensure a safe, secure form to email submission process but we must advise you that you are using such form to email submission processes at your own risk.

We will collect information from you in the following circumstances:

Surveys

From time to time we may invite you to participate in surveys. Participation is entirely optional. Any specific information you provide during the course of a survey is kept confidential and used by us in order to conduct research or improve our services. We will only publish aggregated results.

Conveyancing Quotes

You can use our Site to generate costs for your property transaction. When you do, we ask for your names, contact details and information regarding the property and transaction price. We use this information for the sole purpose of supplying you with a quotation and we do not share this data with any person or organisation.

Feedback and Reviews of our Services

We may ask you to provide feedback on the services we have provided to you, if we do then we will also request your permission to publish your feedback on our Site – you may do this anonymously if you so choose.

Cookies

Our Cookie Policy explains how AST Hampsons uses personal information collected via cookies, and how you can limit use of that personal data. AST Hampsons is committed to protecting your personal information when you are using our services and if we use any personal information you provide to us.

A cookie, also known as a web cookie, or browser cookie, is a data file that is stored on your computer or mobile phone by a web browser, which can collect data such as what buttons have been clicked on, how much time has been spent on a web page, and other actions you may have carried out. Cookies also have the ability to remember actions and record preferences which allow certain pages to be served in a particular way.

Some examples of cookies come in the form of session cookies, which expire as soon as the user leaves the website. Other cookies, such as third party cookies, are set from different websites, like Google, and can be present on your device for months or up to a few years.

We use cookies to track your behaviour on our website such as pages clicked on and how you navigate around our site. This type of information can help us provide a better user experience for our web visitors and customers.

If you have decided that you don’t want cookies placed on your device, you can alter your web browser settings so that it alerts you when cookies are sent to it, or you can reject cookies altogether. You can also remove cookies that have already been placed.

If you wish to restrict or block web browser cookies which are placed on your computer or mobile device, then you can do this through your browser settings in the Help section, located in your browser menu. Here it will explain clearly what to do.

Most web browsers allow easy management of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Website usage data

With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria). We use this data to better understand how our website is used. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

Information sharing - Compliance with law

We will not pass your personal information to anyone outside of AST Hampsons, without your prior consent, except where we are otherwise legally required to do so (for example to the Inland Revenue, Benefits Agency, any court of competent jurisdiction or any law enforcement agency with statutory authority).

Consent

Other than in the above situation we will let you know when your personal information might go to third parties, and you will have the opportunity to decide not to share that information.

Changes to privacy policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages. This website and its contents are protected by copyright. The content provided on this website is for general information only.